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Vanity Xtreme Booking Policy

Booking Policy & Appointment Guideline

Vanity Xtreme's booking slots open on the 15th of each month for the following month's schedule.​​

 

Hello Beauties! Welcome to Vanity Xtreme Beauty Lounge. Please note that service times are estimated and set to accommodate multiple guests daily. To ensure the best experience for both the client and the stylist, kindly follow the guidelines for your appointment with Vanity Xtreme.

 

DEPOSITS & PAYMENTS

  • All deposits are NON-REFUNDABLE.

  •  The balance must be paid in full at the end of your service via Tap, Zelle, or Apple Pay.

  • (Guests will NOT be allowed to leave to collect funds  no exceptions.)

  • If you decide to cancel, change the date of your appointment, or make any change before the 24 hour cancelation window you then have 7 days from the day of your original booking date to pick another date or reschedule.

 

ARRIVAL & TIMING

  • Please arrive on time: 

  • 15+ minutes late = $15 late fee 

  •  25+ minutes late = Appointment CANCELED 

  •  Appointments may take 3 to 5 hours, depending on the style.

 

INSTALLATIONS & UNITS

  • Vanity Packages & Units are available DAILY and highly recommended. 

  • Outside bundles/units are accepted for installation TuesdayFriday ONLY. 

  •  Outside lace installs will incur an additional $40 fee.

  • Lace/units must be dropped off 23 days prior to your appointment for customization (Failure to do so may result in cancellation.)

  •  Do NOT use lace from beauty supply stores. These may need replacement and may lead to appointment cancellation.

 

SATURDAY POLICY

  • Saturday appointments are reserved ONLY for: 

  •  New Vanity Package Clients

  • New Vanity Unit Clients

  • V.I.P. Vanity Guests

  • NO EXCEPTIONS

 

CANCELLATIONS & NO-SHOW 

  •  Cancellations must be made 24 hours in advance to reschedule.

  •  No-call/no-show = Blocked from future bookings until a 50% rebooking fee is paid.

  • NO EXCEPTIONS

 

SQUEEZE-IN APPOINTMENTS

  • Appointments scheduled before 9:30 AM, after 5:30 PM, or not booked online are considered SQUEEZE-INS and will incur a $100 emergency fee.

 

BRIDAL BOOKINGS

  •  Require a $200 non-refundable deposit to secure and block off your date.

 

CUSTOM WIG ORDERS

  • Can be placed anytime via our "Shop" tab.

  •  Please allow 12 weeks for processing and delivery.

 

IMPORTANT NOTES

  • NO EXTRA GUESTS PERMITTED.

  •  Anyone 13 years and older will be charged adult pricing. ​​

 

HEALTH & HYGIENE 

  • To ensure the safety of our clients and staff, we kindly ask that you reschedule your appointment if you are feeling unwell or experiencing any flu-like symptoms.

  • Clients who arrive visibly ill may be asked to leave and reschedule.
    Our salon follows strict sanitation protocols, including disinfecting all tools and surfaces between clients, providing hand sanitizer, and maintaining a clean environment.

  • Mask policies may be enforced during times of high health alerts or at the discretion of the stylist.

 

CONSULTATION

  • If you're unsure which service or style is best for you, we offer both virtual and in-person consultations by appointment.

  • These consultations are especially recommended for first-time clients, bridal bookings, or anyone seeking major style changes.

  • Consultations are ther own service fee and will not be credited towards appointments.

 

REFUNDS ON COMPLETE SERVICES

  • We do not offer refunds for completed services.

  • If you have concerns about your service, please notify your stylist before leaving the salon so we can address the issue immediately.

  • In some cases, we may offer a complimentary touch-up or correction within 24  hours of your original appointment, at the discretion of the stylist.

  • We want you to leave happy but all services are final once rendered.

 

CHILDREN POLICY

  • To maintain a relaxing, professional atmosphere, children under the age of 13 are not permitted in the salon unless they are receiving a service.

  • Children receiving a service must be always accompanied by an adult guardian.

  • Please note: We reserve the right to cancel your appointment without refund if this policy is not followed. Thank you for understanding.

 

HAIR PREPERATION

  • Clients must arrive with hair that is clean, fully detangled, and free of heavy products unless a shampoo service is included in your booking.

  • Please remove all glue, oils, gels, and braids prior to your appointment.

  • Failure to do so may result in a $25+ prep fee or cancellation of your appointment.

  • Prep services may be added if time allows but are not guaranteed unless booked in advance.

 

PRODUCT DISCLAIMER 

  • Vanity Xtreme is not responsible for the results or longevity of services performed using client-provided hair, lace, or products.

  • We strongly recommend using our in-house Vanity Units and bundles for best results.

  • If you choose to bring your own materials, please ensure they are 100% human hair and of professional quality.

  • Poor quality lace or synthetic blends may lead to service refusal or additional charges.

SOCIAL MEDIA

We love showcasing our work! By booking with Vanity Xtreme, you consent to the use of photos and/or videos of your finished style for marketing purposes on platforms like Instagram, TikTok, and Facebook AND ANY OTHER.

  • If you prefer not to be photographed or recorded, please let us know before your service begins. We will always respect your privacy and never post without your knowledge.

 

CHARGEBACKS AND DISPUTES

  • All sales are final. By booking and receiving services at Vanity Xtreme Beauty Lounge, you agree to pay the full amount due at the time of service.

  • Any attempt to dispute or reverse charges (a “chargeback”) after services have been rendered is considered fraud. We reserve the right to pursue legal action and permanently block future bookings for any client who initiates a fraudulent chargeback.

  • In the event of a payment issue or concern, please contact us directly so we can resolve it professionally.

  • I chargeback occurs may result in being blocked from future booking and purchases.

 

THANK YOU for choosing Vanity Xtreme Beauty Lounge
I truly appreciate your business and look forward to seeing you soon.

-Barb

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